FAQ (Frequently Asked Questions)

Installation and importing (programs and digital charts)

back to FAQ-overview

back to FAQ-overview

Questions and answers

Question 011: How to import a chart set from a BSB CD-ROM ?

Answer: Read the manual of WinGPS Pro 3.1 or later version (addition), which you can find via Start/Programs/WinGPS Pro. You can import BSB-charts via File/Import-Export/Import BSB Charts. Read the procedure online.

More info: You can select a (new or existing) folder in which the charts are installed. Don't forget to configure the right chart datum. This is usually the same for all charts on the CD.

to top

Question 012: How to import a Eurosea chart?

Answer: From version 3.00.3 you can import Eurosea charts. The procedure: Click on File/'Import/Export'/Import Eurosea. Select you. NKF or .EUR file and click on 'Open'. In the screen you see, you can read the data of the file (upper window). Use this data to enter the correct Datum. So if the example in the upper window says "Datum: World Geodatic System", you select WGS-84.

to top

Question 015: Licence code WinGPS Pro doesn't work or is not found.

Answer: The licence code of WinGPS Pro and the registration code of purchased DKW charts most of the times can be found on a little blue chart in your CD box. Perhaps you've exchanged these codes. With downloads, you received the codes in your email.

More info: The DKW licencecode is needed to install the DKW charts.

to top

Question 016: How can I install WinGPS Pro and DKW charts from the CD-ROM?

Answer: Follow these steps:

• First remove earlier versions and demo versions via Start/Settings/Control Panel/Software. Don't forget to make a backup of your database (standard under c:\program files\wingps pro\gps.mdb) if you want to keep routes and waypoints.
• Insert the WinGPS Pro/DKW 1800 cd-rom in the drive. An installation screen starts automatically. Follow the instructions from top to bottom.
• First install WinGPS 3.2 Pro in e.g. English language. Standard, WinGPS Pro is put in the directory c:\Program Files\WinGPS Pro.
• Start WinGPS Pro and enter your name and registration number. The top bar now says WinGPS Pro 3.2 instead of Evaluation Version.
• Start up the CD again and select Enter License Codes. Enter your DKW1800 licence code(s).
• Now select Install charts. Standard, both the 120 and the 240 dpi charts are installed. For Pentium II or faster the 240dpi with high accuracy is appropriate. For Pentium 200 MHz with 32 Mb memory or less, the 120 dpi is recommended. In that case you can switch off the 240 dpi. Select where the CD can be found (standard D:\) and where the charts have to be placed (standard c:\Program Files\WinGPS Pro\Charts ). The installation can last several minutes (sometimes up to an hour) depending on number, resolution, system and cd-rom drive speed. After the installation you can switch off the CD Installation menu.
• Now start WinGPS Pro. It reports that new charts have been found. Import these into the database with the button Import. This means the database now knows the location of the new charts and what the calibration-data are which determine your position on earth.
• After the installation, check if the chart datum and communication settings in the File/Setup of your WinGPS Pro correspond with your GPS settings.

More info: Possible errors with XP and Win2000 can be ignored. To check if the charts are being installed properly, you can select a map and a chart with F3 and F2.

to top

Question 017: I have problems with installing the downloadable version of DKW Friesland and DKW1800. How to solve this?

Answer: For installing DKW1800/2002 you need the programma DKW230.exe. For DKW Friesland you need DKW214.exe. You can download both programmes here. In the DKW-programme you enter your licency code(s) and install the chart(s). You need to select the location where your chart downloads can be found. And you need to enter the location where you want to install your chart(s). Standard location is :\Program Files\WinGPS Pro\Charts.

More info: Don't upzip the downloads with other programs than DKW230.exe (for DKW1800/2002) or DKW214.exe (for DKW Friesland). You can use the DKW-programmes for updating your charts (BaZ Update Service). Caution: If you want to install both DKW1800/2002 and DKW Friesland, install DKW230.exe and DKW214.exe in seperate folders. Do not put frl_120.dka and 18xx_120.dka in the same folder. This will give an error ("Frie is not a valid integer") when installing DKW1800 with DKW230.exe.

to top

Question 018: I get an error message at installation of WinGPS Pro 3.2 or earlier with Windows XP and Windows 2000. What should I do?

Answer: Ignore the error and finish the installation and install the latest update (3.3.).

More info: WinGPS Pro runs normal under Windows XP and Windows 2000. The installation errors are removed in the 3.3 update.

to top

Question 019: I get an error if more versions are installed. What should I do?

Answer: First remove earlier versions and demo versions via Start/Settings/Control Panel/Software. Don't forget to make a backup of your database (standard under c:\program files\wingps pro\gps.mdb) if you want to keep routes and waypoints. Install WinGPS Pro again.

More info: A demo version also is an earlier version and has to be removed as well.

to top

Question 022: How can I install DKW Friesland from cd-rom (when WinGPS Pro 3.2 is already installed)

Answer: Take the following steps:

• Insert the cd-rom in the drive and start the setup of the charts (open D:\Charts\setup.EXE).
  
• Choose English and click next a couple of times. The charts and aerial photos are installed in c:/Program Files/WinGPS Pro/Charts. After this is finished you can remove the cd from the drive.
  
• Now start WinGPS Pro and go to File/Import-Export/Chart information file and open in c:/Program Files/WinGPS Pro/Charts the file DKW-Friesland.chi. The database now knows the location of the charts and can pick them with F2 with name starting with FRL if there's no chart selected (with Select folder/Clear folder).
  
• Create for instance a new folder with the name Friesland with File/Edit/Folders/New. Select this and click on Charts. Now select the FRL charts and bring them to the Friesland folder on the right with Add >>. After turning off you can select the folder Friesland with F3 and the charts with F2.
  

More info: DKW Friesland is from 2000 and still has a calibration file Friesland.chi for WinGPS Pro 2.0. This makes the installation old-fashioned, like with self-scanned charts. WinGPS Pro 3.1 is not installing a DKW Friesland.chi standard. For this reason, upgrade to 3.2 first.

to top

Question 026: Coordinates are not right after installation of new charts.

Answer: Delete the corresponding old charts and folders in both WinGPS Pro and Windows. Delete in WinGPS Pro the old charts with File -> Delete -> Charts. Select all DKW 2001 charts and click on OK. Remove the old folders with File -> Edit -> Folders. In Windows explorer remove the old charts in C:\Program Files\WinGPS Pro\Charts. Re-install (if necessary) the new charts of 2002.

More info: WinGPS Pro uses the calibration data of the new chi-files with the old charts. If you want to keep the old charts, install the new charts in a seperate directory.

to top

Question 033: I don't get a detailed chart (BSB) when I click on "Search Chart". How to solve this problem?

Answer: To make use of the improvements of the database for BSB charts, you have to re-install the BSB charts after installing the 3.3 update (File/Import Export/Import BSB charts). The button "Search chart" produces the most detailed chart (if this is your setting in File/Setup/Navigation).

More info: Note: when importing BSB charts, not all chart sets have to put to WGS84 (with show info). E.g BACD3 has the chart datum Ordnance Survey of GB 36.

to top

Question 36: Only the Friesland chart sometimes shows severe deviations. How can I solve this?

Answer: The Friesland chart is from 2000. Work on the first BaZ update for DKW_Friesland is in process.

Explanation: The update data like buoy positions is delivered to us by "Provincie Friesland".

to top

Question 040: Certain BSB charts like from Bayo can not be imported with WinGPS Pro 3.3. How can I solve this problem?

Answer: Download en install the latest WinGPS Pro 3.3.1 update (expected from August 13, 2002) and import the BSB charts again.

More info: Importing was functioning in version 3.0, 3.1 and 3.2, although there was no chart datum found in the file. Instead the selected default datum was used. Version 3.3.0 refused to accept these files. The new 3.3.1 update gives you the opportunity to select the right chart datum for importing these charts. The correct datum can be found on the raster chart itself. For most Bayo charts this is European 1950. For other not accepted BSB charts WGS84 is rather standard. Importing again also solves the problem of finding the next most detailed BSB chart.

to top

back to FAQ-overview

Request for Support

If your problem isn't solved now, please send an email to helpdesk@stentec.com. Please mention the following:

• the program (WinGPS Pro, DKW or both)
• licency number(s)
• computer system (i.e. Pentium III, 32 Mb RAM)
• operating system (i.e. Windows 95/98/NT/2000/Me/XP)
• a clear description of the problem, when it happens, which errors you get and, if relevant, screendumps.

© 2002 Stentec B.V., The Netherlands.