- read the user agreements
- secure evidence of breach of the user agreement
- mail support
I believe in some cases accounts have pretty swiftly been blocked and or removed. Basically a licensee is risking his right to server access (for online multyplayer games).
As far as I know in other cases players who had their access rights to the online multiplayer server revoked, have either bought new licences (in support of furthering development) or gotten themselves a demo - license.
I can only advise to sail with players you can trust to behave themselves, or at least trying to learn to behave
Check the community sites. Use google+, facebook, twitter, skype to coordinate.
Or just join us here: http://vivarace.de/
PS. install teamspeak 3 http://www.teamspeak.com/
for voice communication during racing. Like here: http://www.vivarace.de/virtualsailing/livestream.html
"As far as I can remember, there aren't a lot of points of land or holidays named after people who sat at home and criticized Christopher Columbus."
(Paul Cayard, from the Pirates base, in an e-mail to race HQ. 25 Jan 2006 volvooceanrace.org)