If your problem can't be solved using the FAQ, please send an email to firstname.lastname@example.org.
Please mention the following:
- The program
- License number(s)
- Computer specifications (i.e. Pentium III, 32 Mb RAM)
- Operating system (i.e. Windows 95/98/NT/2000/Me/XP)
- A clear description of the problem, when it happens, which errors you get and, if relevant, screendumps.
We will try to help you as quickly as possible.