Help pages

Do you have a question about our products? Then there is a good chance that you will find the answer on one of the pages below.

For each link it is stated which information you can find here and for which platform it is: Windows, Android or iOS.

= Windows
= iPhone and iPad
= Android
= Dutch only

WinGPS 6

Are you looking for help pages for WinGPS 6? This innovative navigation program is based on WinGPS 5 and therefore basically shares many functionalities and working methods. The help pages for WinGPS 5 (below) may already be able to answer your question. As soon as new manuals, instructional videos or other help pages specific to WinGPS 6 become available, they will also be listed below.


Frequently Asked Questions (FAQ)
Below you can find an overview of the most frequently asked questions about different WinGPS versions:






Installation help
Install your products step by step with this guide:

WinGPS 5 for Windows – including video’s
WinGPS Marine for Android
Offline installation onboard for Windows
NV charts in WinGPS for Windows
NOAA charts offline in WinGPS 5 (Windows) and WinGPS Marine (Android)
Installation IENC charts in WinGPS for Windows


Documentation
Here you will find a collection of manuals and price lists about WinGPS 5, WinGPS Inland and the Sail Simulator:

Documentation

Help Center

• Download and install WinGPS and DKW charts.
• Set up WinGPS
• Backup and Restore WinGPS
• Pair and set up on-board equipment
• Route planning and the route network
• AIS in WinGPS
• Teamviewer installation and usage

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Instruction video's
On our YouTube channel you can find instructional videos in which we show and verbally explain the products, such as:

• Download, install WinGPS 5 and DKW charts
• Setting WinGPS 5
• Connect and configure on-board equipment in WinGPS 5
• Route planning in WinGPS 5
• AIS in WinGPS 5
• Current and tide data in WinGPS 5
• Teamviewer installation and usage

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Helpfile WinGPS 5
WinGPS 5 contains an (almost) complete help file. You will find this in WinGPS under 'Help Content' and you can view it offline. In this help file (almost) everything is fully explained, including images and videos. Use the menu to search by subject, or the handy search function and glossary.

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Tips
Every now and then we put tips in a newsletter that are worth keeping:

Plan a route in WinGPS 5 in 10 steps -

Is the answer to your question not listed? Then we are happy to help you. There may be costs associated with this if you do not have a Service (or Premium) Subscription.

Call us on +31 515 443515 or fill in the form below.


In certain cases we can support you via TeamViewer. With this software, we can view your PC or laptop with your permission and also control it remotely. For example, we can help you set up your software or provide explanations remotely.

Would you like us to monitor your computer via TeamViewer during a telephone conversation? We kindly request you to install TeamViewer before you call by following the steps below.


Download TeamViewer from WinGPS 5 (recent versions of WinGPS 5)

  • In the bar at the top of WinGPS 5, go to Help > Remote Assistance via TeamViewer
  • An internet page will now open on which TeamViewer will immediately start downloading
  • Open the downloaded file. The file name starts with 'TeamViewerQS'
  • Windows asks for permission. Click Yes to continue
  • A blue window will now open with the title 'Stentec Support'

  • TeamViewer is now ready to connect.


    Download TeamViewer via your internet browser

  • Click this link to download TeamViewer (Stentec version) the file will immediately start downloading
  • Open the downloaded file. The file name starts with 'TeamViewerQS'
  • Windows asks for permission. Click Yes to continue
  • A blue window will now open with the title 'Stentec Support'

  • TeamViewer is now ready to connect.

    Frequently asked questions about WinGPS Marine for iOS

    Below you will find an overview of frequently asked questions about the WinGPS Marine app for the iPhone and iPad.


    Click on the question to which you want an answer.


    General

    WinGPS 5 or WinGPS Marine?

    When choosing the navigation software, you can choose between WinGPS 5 and WinGPS Marine. WinGPS 5 is intended for use on a Windows device, such as a laptop or board PC. The advantage of this version with respect to the WinGPS Marine is that there is also a route planner including all bridge and lock information with pictures, operating hours and contact information. In addition, from WinGPS 5 Pro, you can connect an AIS, wind meter, depth meter, log, compass and an autopilot.

    WinGPS Marine is available for both Android and iOS devices. For more information about WinGPS Marine for Android, visit www.wingpsmarine.com.

    The WinGPS Marine navigation app for iOS (iPad and iPhone) will be available in the App Store from May 2019. With this free app you can load your DKW charts from 2018 and new ones, see your position, course and speed and create a navigation checkpoint. Over time, (paid) functions will be added.


    if this didn't answer your question please contact our helpdesk.

    Can I connect my board instruments to WinGPS?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.

    Can I connect AIS to WinGPS?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.


    WinGPS Marine: General

    What are the system requirements?

    WinGPS Marine requires a minimum of iOS 9.2 There must 12 MB of storage space available for the app itself, but of course also sufficient storage space for your DKW charts.

    WinGPS Marine is available for the following iOS devices

    • iPhone 5S (2013)
    • iPhone 6 (2014)
    • iPhone 6 Plus (2014)
    • iPhone 6S (2015)
    • iPhone 6S Plus (2015)
    • iPhone SE (2016)
    • iPhone 7 (2016)
    • iPhone 7 Plus (2016)
    • iPhone 8 (2017)
    • iPhone 8 Plus (2017)
    • iPhone X (2017)
    • iPhone XR (2018)
    • iPhone XS (2018)
    • iPhone XS Max (2018)
    • iPad Air (2013)
    • iPad mini 3 (2014)
    • iPad Air 2 (2014)
    • iPad mini 4 (2015)
    • iPad Pro 12.9 (2015)
    • iPad Pro 9.7 (2016)
    • iPad (2017)
    • iPad Pro 10.5 (2017)
    • iPad (2018)
    • iPad Pro (2018)
    • iPod touch GEN 6 (2015)

    if this didn't answer your question please contact our helpdesk.

    Wat zijn de verschillen tussen WinGPS Marine Lite en de DKW-kaarten-apps?

    WinGPS Marine Lite kan hetzelfde als de DKW-kaarten-app, met uitzondering van het aanmelden van de kaarten op uw gebruikersaccount voor WinGPS 5 op uw PC. Als extra heeft WinGPS Marine lite de mogelijkheid om meerdere kaartensets in beeld te brengen. Bij kaartenbeheer vindt u door te swipen naar rechts,  links van het kaartensetmenu, daarvoor een downloadmenu, waar de voor u beschikbare kaartensets staan. Deze zijn te downloaden en te verwijderen om geheugen op uw tablet vrij te maken.

    if this didn't answer your question please contact our helpdesk.

    Hoe kan ik upgraden naar de betaalde versie van WinGPS Marine?

    In onze online shop kunt u de betaalde versie van WinGPS Marine aanschaffen met uw Stentec-account, klik hier voor meer informatie. Zodra de bestelling is voltooid, wordt deze versie van WinGPS Marine aan uw Stentec-account gekoppeld. Ga nu naar de tablet/smartphone, installeer WinGPS Marine en log in met dit Stentec-account (als u dit nog niet heeft gedaan). De app zal nu automatisch de betaalde versie worden.

    Bent u in de app met een ander account ingelogd dan het account waarmee u de bestelling heeft geplaatst, verwijderd dan de app en installeer deze opnieuw zodat u weer om u accountgegevens wordt gemarine_vraag_d. Heeft u al wel kaarten op uw andere account staan? Neem dan contact met ons op, dan voegen wij de twee accounts voor u samen.


    if this didn't answer your question please contact our helpdesk.

    What are the abbreviations used in the settings screen and instrument monitor?

    The following abbreviations are customary in navigation:
    • SOG= Speed Over Ground
    • COG= Course Over Ground
    • CTS= Course To Steer)
    • DTG= Distance To Go

    if this didn't answer your question please contact our helpdesk.

    Where can I fill in the measurements of my ship?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.

    WinGPS Marine: Charts

    Is it possible to use the charts from the DKW Chart apps for WinGPS 5 on my PC or laptop?

    Yes, that's possible. In addition to having the right to install and activate the chart on 2 different systems (Windows or Android), you have an additional activation available for WinGPS Marine on your iPad or iPhone.

    When you install the WinGPS Marine app, you will be asked to enter your Stentec account details. This links the charts to your account. If you then log in to www.stentec.com you can find your products on the activation overview.

    For optimal use, we recommend that you always use one Stentec account. This will give you all the updates that you are entitled to and you can manage your own license codes.

    if this didn't answer your question please contact our helpdesk.

    Is it possible to use my DKW charts that I now use in WinGPS 5 on my iPad or iPhone?

    The charts that you use on your WinGPS 5 navigation laptop can also be used on your iPad or iPhone. In addition to having the right to install and activate the chart on 2 different systems (Windows or Android), you have an additional activation available for WinGPS Marine on your iPad or iPhone. This goes as follows:

  • 1. Download the 'WinGPS Marine' app in the App Store.
  • 2. Open the app and enter your Stentec account details with which you have also used to install the maps on your navigation laptop.
  • 3. Go to the menu and then to 'download management'. Here you can see the charts that you can download from your account.
  • 4. Click on the download button to the right of the chart that you want to download.

  • if this didn't answer your question please contact our helpdesk.

    Is it possible to use my DKW charts that I now use in WinGPS Marine (Android) on my iPad or iPhone?

    The charts that you use on your Android device can also be used on your iPad or iPhone. In addition to having the right to install and activate the chart on 2 different systems (Windows or Android), you have an additional activation available for WinGPS Marine on your iPad or iPhone. This goes as follows:

  • 1. Download the 'WinGPS Marine' app in the App Store.
  • 2. Open the app and enter your Stentec account details with which you have also used to install the maps on your navigation laptop.
  • 3. Go to the menu and then to 'download management'. Here you can see the charts that you can download from your account.
  • 4. Click on the download button to the right of the chart that you want to download.

  • if this didn't answer your question please contact our helpdesk.

    Is it possible to use WinGPS Marine Lite without DKW charts?

    Yes, that is possible if you are online. If no charts are downloaded, WinGPS Marine displays the Apple Maps of the entire world. Perfect for testing the app, but note that these maps are not suitable for navigation.

    if this didn't answer your question please contact our helpdesk.

    Kan de DKW 1800-app op mijn tablet de papieren kaartenset van de Hydrografische dienst vervangen?

    Ja, daar is de DKW 1800-app voor bedoeld. Met onze wekelijkse BaZ-updateservice garanderen wij de meest up-to-date kaart gedurende de editie van dat jaar. Eventuele nieuw uitgegeven correctiebladen van de 1800-sets worden met de updates meegenomen. De papieren kaarten van de Hydrografische Dienst worden vanaf 2013 niet meer aan het begin van het seizoen uitgegeven. De nog verkrijgbare edities zijn vaak verouderd en zijn onveilig om op te varen, indien deze niet handmatig zijn bijgewerkt met alle BaZ’s. Vergeleken met de paperen sets loopt de kaart op de tablet of smartphone altijd met u mee, zodat u precies weet waar u bent, dankzij de ingebouwde GPS. Het loggen van uw positie wordt automatisch bijgehouden door het traject. Dit is instelbaar tot maar liefst 5 dagen. Ook kunt u naar een waypoint toe sturen en via eigen waypoints aantekeningen op de kaart maken. Dit is te vergelijken met het uitzetten van een koers op een papieren kaart.

    if this didn't answer your question please contact our helpdesk.

    What do the blue triangles mean on the Wadden sea?

    The blue triangles are depth measurements of Rijkswaterstaat (the Dutch government). These are updated monthly. Clicking on it or double-clicking will give you more information. For example, the Boontjes Drempel Noordzijde. This was launched by Rijkswaterstaat on 04-04-2019. At low tide (LAT) the depth is 2,66 meter. The tide runs 5 minutes ahead of the Harlingen reference station (at + it runs behind).

    if this didn't answer your question please contact our helpdesk.

    Wat zijn die rode lijnen op mijn kaart en hoe verwijder ik deze?

    Deze rode lijnen zijn zeer waarschijnlijk uw gevaren trajecten of zelf gemaakte routes. Deze kunt u uitzetten of verwijderen in het menu bij ‘Routebeheer’ of ‘Trajectbeheer’.

    if this didn't answer your question please contact our helpdesk.

    Why can't I see any buoys on my chart?

    Some charts are grid charts, in which the buoys are processed, and some charts are hybrid charts, in which buoys are like a waypoint layer across the grid map.


    The DKW 1800 series is an example of a grid chart. If you don't see any buoys on this, you can look at the menu under "chart manager". Turn on the 1800 series charts. Clicking once on the chart in the chart manager will open it. Here you can see all underlying charts. Turn off the overview charts here, for example the 1801.01 and 1803.01, and turn the rest of the charts on. As a result, these overview charts do not fall over the detailed charts and you can see all the available details again, including buoys.

    De binnenwaterkaarten zijn hybride kaarten. De betonning ligt hier als een waypointlaag op de raster kaart. Wanneer u geen betonning ziet, kijk dan of de waypoints aan staan bij ‘Instellingen’ in het ‘Menu’. Worden de waypoints dan nog niet getoond, dan kan het zijn dat de kaart nog niet volledig is gedownload. Wanneer u de app opnieuw opstart, zal er worden gevraagd of het resterende deel alsnog wilt downloaden.

    Het is ook nog mogelijk dat een andere kaart, met een grotere schaal, over uw detailkaart ligt. Kijk daarom in kaartbeheer welke kaarten aan staan. Zorg dat u enkel de kaarten aan heeft staan, die u momenteel gebruikt.


    if this didn't answer your question please contact our helpdesk.

    How do I remove old charts?

    Charts that are old or that you won't be using the next period can be better removed to empty your storage. You can do this by going to 'download management' in the menu and pressing the 'delete' button next to the chart you want to delete.


    if this didn't answer your question please contact our helpdesk.

    Can I follow my GPS position?

    Click on 'Center' in the menu bar below the map. The Center icon will now turn green and the map will follow. You can switch this function off by moving the map or by clicking the Center button again.


    if this didn't answer your question please contact our helpdesk.

    Can I see the operating times for the bridges and locks?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.


    WinGPS Marine: Navigating

    How to place a waypoint and how to navigate to this waypoint?

    Create a waypoint by pressing on the map for a few seconds. You now get the option to create a waypoint, after which a blue square is placed on the map. The app now shows the course to be steered (CTS) and distance (DTG) in the "instrument info screen" at the top of the screen. This also shows your current course and speed.

    if this didn't answer your question please contact our helpdesk.

    How do I change the units from nautical (nmiles or knots) to inland (meters or km/h)?

    Go to 'Menu' and click on 'Settings'. Then click on 'Units' after which you can choose from different units.

    if this didn't answer your question please contact our helpdesk.

    How to plot a route?

    You create a route by pressing your finger on the chart for a few seconds. A menu will appear, choose 'New route' here. The first route point is now on the chart. You can press and hold the waypoint and move it to the correct location. Now click again on another spot on the chart, a second route point will now be placed there.

    Any waypoint can still be moved by holding and dragging it. If you want to delete the waypoint, you can press and hold the waypoint and tap 'Delete waypoint'.

    When you have finished editing the route, click on 'stop editing route'. Your route is now also in the menu under 'Route manager'.


    if this didn't answer your question please contact our helpdesk.

    Waarom is mijn routelijn roze in plaats van rood?

    Een roze routelijn betekent dat uw schip op die vaarweg niet kan/mag varen. Een rode routelijn is wel te bevaren. Plaats een routepunt op de route en schuif dit naar een vaarweg waar u wel kunt/mag varen.


    if this didn't answer your question please contact our helpdesk.

    Hoe navigeer ik naar een punt op de kaart?

    U kunt navigeren naar een waypoint of routepunt door op dit punt te klikken met uw vinger (voor een paar tellen) waarna u kunt kiezen voor 'start' of 'navigeer naar..'. Er wordt nu een lijn getrokken van uw GPS-positie naar het punt. Ook ziet u rechtsboven in het ‘instrumenteninfo-scherm’ de te sturen koers (CTS) en afstand (DTG).


    if this didn't answer your question please contact our helpdesk.

    I don't see any waypoints or names of the cities and waters.

    You can enable the waypoints and waypoint name labels in "Settings" in the "Menu".

    if this didn't answer your question please contact our helpdesk.

    I don't see the route network.

    The route network is not yet available in the current version of WinGPS Marine for iOS


    if this didn't answer your question please contact our helpdesk.

    Kan ik het routenetwerk ook uitzetten?

    Ga naar 'Menu - Instellingen - Routenetwerk'. Als u het routenetwerk helemaal niet gaat gebruiken, bijvoorbeeld als u op zee vaart, kunt u dit hier uitzetten. Onderaan kunnen er delen van het routenetwerk aan- of uitgezet worden. Alleen van de vaarkaarten die u geïnstalleerd heeft, krijgt u de optie het routenetwerk aan/uit te zetten. Hoe minder netwerkdelen er aan staan, hoe sneller de app zal worden.


    if this didn't answer your question please contact our helpdesk.

    Kan ik gemaakte routes ook onzichtbaar maken?

    Ga naaar 'Menu - Routebeheer'. Hier vindt u alle routes die u heeft gemaakt. Het is aan te raden alleen de routes aan te vinken die u op dit moment gebruikt. De rest van de routes kunt u uitvinken (onzichtbaar maken) of verwijderen.


    if this didn't answer your question please contact our helpdesk.

    How to export the routes, tracks or waypoints from my laptop to my tablet, or the other way around?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.

    How to show GRIB files (weather forecast) on my chart?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.


    WinGPS Marine: Instruments

    De GPS-cursor is soms rood. Wat betekent dit?

    Een rode cursor en rode positie geeft aan dat de GPS geen fix heeft. Er worden dan minder dan 3 satellieten ontvangen. Het aantal satellieten kunt u zien onderaan in het instrumentendisplay. Bij 1/4 zijn er 4 in beeld maar nog slechts 1 in gebruik. Onvoldoende voor een fix. Binnen in een stalen, aluminium of carbon schip heeft u onvoldoende ontvangst. Voor een goede fix moet de GPS in uw tablet of smartphone minimaal de helft van de hemel zien.

    if this didn't answer your question please contact our helpdesk.

    Can I replace the GPS cursor to have a better overview of the chart?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.

    Kan ik de kaarten ook op mijn SD-kaart zetten om opslagruimte besparen?

    Ja, voor apparaten met Android 4, 5 of 6 is het mogelijk om de kaarten op een SD-kaart te zetten. Klik hier voor meer informatie.

    Heeft uw tablet geen mogelijkheid voor een SD-kaart? Dan raden wij u aan oude kaarten en ongebruikte apps te verwijderen. Ook het aantal foto’s kunnen in de loop van tijd aardig oplopen en daarmee opslagruimte in beslag nemen.


    if this didn't answer your question please contact our helpdesk.

    How to connect board instruments to WinGPS Marine?

    This is not yet possible with the current version of WinGPS Marine for iOS.


    if this didn't answer your question please contact our helpdesk.

    I don't have enough space on my device for the app and charts. Do you have any tips?

    The newest iOS devices have (in general) enough memory and on this devices the apps and charts will work fine. However, some older devices don't have enough memory for each app, and therefor also our app will slow down and sometimes not work properly.

    A good tip is to remove the charts you do not need in 'download management'. This limits memory usage and increases speed.


    if this didn't answer your question please contact our helpdesk.


    Please send your comments, questions, user experience and possible error reports. This can contribute to the improvement of our navigation apps. Send an e-mail to: helpdesk@stentec.com

    Installation of WinGPS Marine and DKW charts (Android)

    After you have purchased WinGPS Marine, it is important that you install the product correctly on your Android device. By following the steps below you will be assured that the most important elements will be installed and set.


    1. WinGPS Marine - Installation

    1. Open the Play store on your Android device.
    2. Enter 'WinGPS Marine' in the search bar.
    3. Go to the WinGPS Marine product page and click on the 'install' button.
    4. When the installation is done, you will find the WinGPS Marine button in your apps. Open WinGPS Marine.
    5. Click on the 'I agree' button.
    6. Enter your account details and click on the 'OK' button.
    7. WinGPS Marine will now search for any chart sets that are available for your account.

    8. Select a chart and click on 'download', at the top right of your screen.
    9. When you have a SD card installed in your Android device, you will receive a message about connecting the SD card within WinGPS Marine. Click here for a tutorial about connecting a SD card in WinGPS Marine.

    10. WinGPS Marine will let you know about missing chart files which need to be downloaded, click 'Yes' to download the chart files.

    2. DKW charts - Installation

    1. Open WinGPS Marine and click on 'I agree'.
    2. Click on the menu button in the top left of your screen. Next, click on 'chart manager'.
    3. Go to the 'download overview' (swipe your screen right).
    4. Select a chart you want to download and click 'Dowload' at the top right of your screen.
    5. WinGPS Marine will let you know about missing chart files which need to be downloaded, click 'Yes' to download the chart files.

    After the download is finished WinGPS Marine will return to the chart screen. Repeat the above steps to download all your chart sets.


    3. Enter ship properties

    1. Open WinGPS Marine and click on 'I agree'.
    2. Click on the menu button in the top left of your screen. Next, click on 'settings'.
    3. Go to the 'Your ship' screen (swipe your screen left for smaller screens).
    4. Enter your ships properties here.

    4. Connect SD card

    1. Open WinGPS Marine and click on 'I agree'.
    2. Click on the menu button in the top left of your screen. Next, click on 'settings'.
    3. Go to the 'Advanced' screen (swipe your screen left for smaller screens).
    4. Click on the 'Use SD card' button.
    5. Click 'OK' in the next window.
    6. Select your SD card in the menu on the left.
    7. With some devices the list with storage devices won't be visible immediately. Click on the menu icon (top left) or the menu button on your device to make this visible. If your SD card doesn't show up in the list, click on the three dots on the top right of your screen and afterwards 'show SD card'.

    8. Click 'Select SD card' at the bottom of the screen.

    When you go through all the above steps successfully, your charts will be copied to the SD card. When all files are copied, all original files will still be available on the internal memory of your device. These can be removed safely by deleting the 'DKW2' from the root directory of your device.


    5. Connecting AIS (via wifi)

    With the paid versions of WinGPS Marine, you can connect AIS via a wifi signal.

    Please mind: before starting this tutorial, it is important your connect you Android device to the wifi network to which the AIS device is also connected.

    1. Open WinGPS Marine and click on 'I agree'.
    2. Click on the menu button in the top left of your screen. Next, click on 'settings'.
    3. Go to the 'Instruments' screen (swipe your screen left for smaller screens).
    4. Click on the 'Connections' button.
    5. Click on the 'add TCP/UDP' button.
    6. Enter the correct IP adress and port number.
    7. The correct IP adress and port number can be found on the device which generates the wifi signal. Normally you will find a sticker on the back of the device with the data. If there is no available data on the device, you can check the manual of the device.

    8. Click 'Save'.
    9. If the data has been provided correctly, you will see NMEA data pouring in at the bottom of the screen.

    10. Go back to the 'Instrument' screen and click on the 'Instruments' button.
    11. Click on the 'AIS' button.
    12. Click on 'No connection' and select 'TCP Connection'.
    13. Place a mark at 'Enabled'.
    14. Go back to the chart view and you will see AIS targets on the chart.

    To view all available AIS targets, go to 'Menu - AIS Target list'.

    User agreement

    WinGPS navigation software is intended exclusively as an aid for onboard navigation. It is highly recommended to never use the data from the program as the sole source of information for navigation, but to use all available information at your disposal. Stentec Software cannot be held responsible for any damage caused by the use of this program.

    At the startup of WinGPS the following message is shown:

    The use of this program and the charts is at your own risk. Stentec Software cannot be held responsible for any damage caused by the use of this program.

    Installation and user rights:

    Your license code for installation can be found on your Stentec account at www.stentec.com or in our e-mail with download instructions. After installation the software and charts need to be activated to your system. Often this will happen automatically, but for older charts or with WinGPS 5 you follow the instructions on your activation screen. Your email address is your username and your password can be changed on www.stentec.com.

    As a license holder Stentec Software grants you the right to activate WinGPS and the charts on two systems and use on one system for GPS navigation. When purchasing our products you will get an extra back up activation for a third system.

    Click here for our privacy statement and click here for our delivery terms and conditions.

    This user agreement was last updated on June 8th 2018.

    Tips for using a SD card with WinGPS Marine.
    Below you will find step-by-step instructions for connecting of your SD card in WinGPS Marine.


    Connect your SD card on a new installation of WinGPS Marine
    When you installed WinGPS Marine on a new device, follow the steps below to connect an SD card:

    1. Start WinGPS Marine.
    2. Choose 'Yes' when WinGPS Marine prompts the message if you want to us a SD card.* (Illustration 1)
    3. When you choose 'No' you can always connect an SD card later with the instructions below.

    4. Click 'OK' in the next screen. (Illustration 2)
    5. Select your SD card from the menu on the left. (Illustration 3)
    6. With some devices the list with storage device won't be visible immediately. Click on the menu icon (top left) or the menu button on your device to make this visible (Illustration 5). If your SD card doesn't show up in the list, click on the three dots on the top right of your screen and afterwards 'show SD card'.

    7. Click 'Select SD card' at the bottom of the screen.

    When you went through all the above steps successfully, your charts will be downloaded and installed on the SD card.


    Illustration 1 Illustration 2 Illustration 3 Illustration 4 Illustration 5

    Click on an image for a larger view.

    Connect SD card in WinGPS Marine
    When you already have WinGPS Marine on your device, follow the steps below to connect your SD card:

    1. Start WinGPS Marine.
    2. Go to 'menu - settings - advanced' (Illustration 4) and click on 'Use SD card'.
    3. Click 'OK' in the next screen. (Illustration 2)
    4. Select your SD card from the menu on the left. (Illustration 3)
    5. With some devices the list with storage device won't be visible immediately. Click on the menu icon (top left) or the menu button on your device to make this visible (Illustration 5). If your SD card doesn't show up in the list, click on the three dots on the top right of your screen and afterwards 'show SD card'.

    6. Click 'Select SD card' at the bottom of the screen.

    When you went through all the above steps successfully, your charts will be copied to the SD card. When all files are copied, all original files will still be available on the internal memory of your device. These can be removed safely by deleting the 'DKW2' from the root directory of your device.


    Connecting SD card for Android 4

    1. Start WinGPS Marine.
    2. Go to 'Menu - chart manager - Download overview', click on a chart you want to download and click on 'download' at the top right of the screen.
    3. Choose 'Yes' when WinGPS Marine prompts the message if you want to us a SD card. (Illustration 1)

    When you went through all the above steps successfully, your charts will be copied to the SD card. When all files are copied, all original files will still be available on the internal memory of your device. These can be removed safely by deleting the 'DKW2' from the root directory of your device.

    Please mind: the above steps are only meant to be used when activating a SD card in WinGPS Marine in combination with Android 4.


    If you are still having problems after going through the above steps please contact our helpdesk via helpdesk@stentec.com.

    Installation of WinGPS 5 and DKW charts (Windows).
    After you have purchased WinGPS 5, it is important that you install the product correctly on your PC. By following the steps below you will be assured that the most important elements will be installed and set.


    1. WinGPS 5 - Installation

    1. Go to the download overview in your Stentec account.
    2. Here you will find the version of WinGPS 5 which is available for you to download. Click on the download button next to it.
    3. Open the downloaded setup file.
    4. Select the language which you want to use during the installation and click 'OK'.
    5. Click 'Next'.
    6. Enter your license number and click 'Next'.
    7. You can find your license numbers in the e-mail you have received after the purchase of the product, or in the activation overview in your Stentec account.

    8. Choose the folder where you want to install the product. If you don't have a prefered folder, you can choose the default chart folder. Click 'Next'.
    9. Enter a name for the folder in which you can start WinGPS 5 from the Windows start menu. If you don't have a prefered folder, you can choose the default folder name. Click 'Next'.
    10. Click ‘Install’ to start the installation.
    11. After the installation is finished, click 'OK'.


    2. WinGPS 5 - Activation


    At the first installation on a new system, WinGPS 5 needs to be activated:

    1. Start WinGPS from your desktop.
    2. Click 'Activate WinGPS 5'.
    3. Click 'Activate'.
    4. Select 'Activate via internet’ and click 'Next'.
    5. Select 'I already have a Stentec account' and click 'Next'.
    6. Enter the e-mail address and password of your Stentec account and click 'Activate'.
    7. Click 'OK'.


    3. WinGPS 5 - Updating


    Start WinGPS 5 from your desktop. If there are available updates, WinGPS 5 will open the News centre automatically and an announcement will appear regarding available updates. Click 'Update all' to download and install all the updates at once.

    If the News centre is not starting automatically, you can open it manually via 'Help - Open news centre'. If the News centre still isn't opening it is possible a virus scanner installed on your PC is blocking it. The virus scanner will block the communication between our servers and your PC. You can turn off your virus scanner temporarily, or try adding WinGPS to your 'trusted programs' in the virus scanner.


    4. DKW Manager - Installation


    To install the DKW charts, you must install the DKW Manager, which will then download and install the charts for you.

    1. Download the setup file for the DKW Manager via this link.
    2. Open the downloaded setup file.
    3. Select the language which you want to use during the installation and click ‘OK’.
    4. Click ‘Next’.
    5. Choose the folder where you want to install the product. If you don't have a prefered folder, you can choose the default chart folder. Click 'Next'.
    6. Click ‘Install’.
    7. After the download is finished, click ‘OK’.

    5. DKW Manager - Installing DKW charts

    1. Open the DKW Manager from your desktop.
    2. Click 'Install/update'.
    3. Choose 'DKW2 charts from the internet' and click 'Next'.
    4. Enter the e-mail address and password of your Stentec account, check the box 'remember me' and click 'Next'.
    5. Select the charts you want to download and install, and click 'Next'.
    6. If there are no charts listed, please check if your virus scanner or firewall is blocking the communication of the DKW Manager. Try to disable it temporarily and try again.

    7. Choose the folder where you want to install the product. If you don't have a prefered folder, you can choose the default chart folder. Click 'Next'.
    8. After the installation is finished, click 'OK'.


    6. WinGPS 5 - Ship properties

    1. Start WinGPS from your desktop.
    2. Go to 'File - Properties - Ship'.
    3. Choose your ship type.
    4. Go to the tab 'Dimensions'.
    5. Enter all dimensions of your ship.
    6. Click 'OK'.

    7. WinGPS 5 - GPS receiver

    WinGPS 5 Lite & Navigator:

    1. Make sure that you have installed the correct drivers for your GPS receiver.
    2. The setup file for the drivers can be found on the supplied CD-Rom. If you don’t have this CD-Rom, try to find the driver on the website of the manufacturer. If you purchased the GPS receiver at Stentec (BU-353s4 or MR-350) you can download the driver via this link.

    3. Start WinGPS 5 from your desktop.
    4. Go to 'GPS - Properties'.
    5. Click 'Autodetect'.
    6. When the detection is completed, click 'Apply'.
    7. Click 'OK'.
    8. Go to 'GPS - Communication'.

    When installing a GPS receiver for the first time it can take up to 15 minutes before a correct fix can be made. Make sure the GPS receiver is placed outside or close to a window for the best result.

    WinGPS 5 Pro or Voyager:

    1. Make sure that you have installed the correct drivers for your GPS receiver.
    2. The setup file for the drivers can be found on the supplied CD-Rom. If you don’t have this CD-Rom, try to find the driver on the website of the manufacturer. If you purchased the GPS receiver at Stentec (BU-353s4 or MR-350) you can download the driver via this link.

    3. Go to 'Instruments - Instrument manager'.
    4. If the Instrument manager is grey and you can't click on it, you will need to stop the communication via 'Instruments - Communication'.

    5. Click 'Ports' and select the correct COM port by clicking on it.
    6. Click in the white area of the window to place the COM port.
    7. Drag a line between both the circles of the COM port and the GPS receiver. You can do this by clicking and holding on one circle and then moving your mouse to the other circle.
    8. Click 'OK'.
    9. Go to 'GPS - Communication'.

    When installing a GPS receiver for the first time it can take up to 15 minutes before a correct fix can be made. Make sure the GPS receiver is placed outside or close to a window for the best result.

    Installation of ENC charts in WinGPS.

    Since December 2018 it is possible to use ENC charts for navigation in WinGPS 5. The following versions can be used:

    • WinGPS 5 Pro 2018 or newer.
    • WinGPS 5 Voyager 2018 or newer.
    • WinGPS Inland Navigation - for commercial shipping.
    • WinGPS ENC Viewer - free to download.

    Follow the steps below when you want to use ENC charts in WinGPS 5 or WinGPS ENC-Viewer.

    The S57 charts are free to download from the website of the government agencies of the country concerned. For the European inland waters visit www.vaarweginformatie.nl (Dutch) for an overview of all available Dutch ENC charts with extra links to all other available European ENC charts.

    For ENC charts of American or other international waters please visit on of the links below:


    Step 1

    Create a folder on your system to download your S57 chart files into. You could create a subdivision per land or region as the files are downloadable in that form.

    Step 2

    Download the ENC charts from the areas you wish to sail and save them in the correct folders you just created.

    S57 chart files have the .000 file extension (base file). Updates are extended with .001, .002 …etc. For a correct working of updated charts sets all available extensions need to be saved in the same folder.

    Most S57 charts, amongst which IENC chart files, are not updated with .001 files. In stead, the .000 file is replaced entirely.

    Step 3

    To add the ENC charts in WinGPS go to 'charts - chart manager'.

    With the ‘S57 folders..’ button you open the S57 chart folder manager. Here you can add or remove chart folders. The added chart folders are placed in the chart manager in the 'S57 charts' list.

    Installation of ENC charts in WinGPS.

    Since December 2018 it is possible to use ENC charts for navigation in WinGPS. The following versions can be used:

    • WinGPS 5 Pro 2018 or newer.
    • WinGPS 5 Voyager 2018 or newer.
    • WinGPS Inland Navigation - for commercial shipping.
    • WinGPS ENC Viewer - free to download.

    Follow the steps below when you want to use ENC charts in WinGPS 5 or WinGPS ENC-Viewer.

    The S57 charts are free to download from the website of the government agencies of the country concerned. For the European inland waters visit www.vaarweginformatie.nl (Dutch) for an overview of all available Dutch ENC charts with extra links to all other available European ENC charts.

    For ENC charts of American or other international waters please visit on of the links below:


    Step 1

    Create a folder on your system to download your S57 chart files into. You could create a subdivision per land or region as the files are downloadable in that form.

    Step 2

    Download the ENC charts from the areas you wish to sail and save them in the correct folders you just created.

    S57 chart files have the .000 file extension (base file). Updates are extended with .001, .002 …etc. For a correct working of updated charts sets all available extensions need to be saved in the same folder.

    Most S57 charts, amongst which IENC chart files, are not updated with .001 files. In stead, the .000 file is replaced entirely.

    Step 3

    To add the ENC charts in WinGPS go to 'charts - chart manager'.

    With the ‘S57 folders..’ button you open the S57 chart folder manager. Here you can add or remove chart folders. The added chart folders are placed in the chart manager in the 'S57 charts' list.

    How to make NOAA charts available offline with WinGPS 5 or WinGPS Marine

    Since the 2016 update of WinGPS 5 and WinGPS Marine you got the possibility to load the NOAA charts from the chart manager. To view these charts however, you need to have a working internet connection on your device.

    It is also possible to manually add NOAA charts to your version of WinGPS, making it possible to view the charts even without a connection to the internet. Below you will find a description on how to do this.

    1. Go to the NOAA chart locator and make sure you are searching within the 'Paper charts (RNC & PDF)'.
    2. Select the chart you want to install by clicking on it in the chart viewer (See image below). In this example we chose chart '5161: Newport - Bermuda'.

    Click on the image for a larger view.
    1. Click on 'RNC', found at 'available products'. A new page will open containing the user agreement. Click 'OK' to download the Zip file.
    2. Extract the Zip file by clicking it with the right mouse button and clicking 'Extract all'. A new folder will be created with the same name as the Zip file.
    3. Open DKW Manager and choose 'Install/Update - BSB charts'. Click 'Browse' and locate the folder you just created. In this example: ..\Downloads\5161\BSB_ROOT\5161\ Click 'Next'.
    4. Select the charts you want to install and click 'Next'.
    5. Choose wether you want the charts in a new chart set or an existing set:
    6. When this is your first time installing NOAA charts we advise on choosing a new chart set. At 'chart set name' enter the same name as was shown in the previous screen (in this example 'Newport - Bermuda') accompanied with the month and year of the edition (when updating later on you will always know which are the newest chart sets). If you are planning a future trip, it is also possible to enter a name referring to this trip.

      If you want all NOAA charts in the same chart set or are planning a future trip, you can choose to install the new charts in an existing set.

    7. Click 'Install'. The chart will now be made available within WinGPS 5. Restart your version of WinGPS 5 after installation and you will find your chart in the chart manager via: 'charts - chart manager - main chart viewer'. Within your chart viewer, go to the location of the chart to view the actual chart or to zoom in or out for extra or less detail.

    Installing in WinGPS Marine

    For installing the NOAA charts on an Android device it is necessary you follow all of the above steps first. Make sure WinGPS Marine is installed on your device and is updated to the newest version.

    1. The chart you installed has been changed by DKW Manager into a DKW2 file. If you chose to install the charts in the default folder the DKW2 files can be found on your PC via:
      C:\Program Files (x86)\Stentec\Charts\DKW2\_BSB\BSBModule\
    2. Copy the files found in this folder to your Android device into the folder \DKW2\User\ Depending on your settings this folder can be found either on the internal device storage or on you SD card.
    3. Restart WinGPS Marine as soon as the copying has finished and the charts will be available within the chart manager.

    If the charts are not available after going through these steps, please contact our helpdesk via the helpdesk - contactform.

    Opening hours
    In order to offer you the most efficient and good service possible, our store in Heeg will remain open by appointment only for the time being.

    We will of course remain available by e-mail and telephone during our opening hours (10:00 AM to 4:00 PM).
    More information
    .

    Stentec 35 years

    Stentec Navigation is specialised in digital navigation for water sporters and commercial shipping.

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